What is B2B?   Business To Business - a "combination" of EDI and ShawOnline where files are exchanged straight from the users system as is done on EDI, but the Internet (ShawOnline) is used for the exchange rather then the VAN (NO fee associated). B2B requires that account has B2B compliant software in their business (see list attached). B2B provides Pricing/Product Catalog, Invoices, Advance Ship Notices, and Order Entry. B2B is an eCommerce opportunity offered by Shaw, Mohawk, and Beaulieu using the same FTP process agreed upon and directed by a standards committee made up of members from each manufacturer, software vendor partners, and participating flooring dealers - this means that an account can use the same process for all three manufacturers through one tool. B2B Requirements: B2B compliant software (see Vendor List here) Computer system Internet connection (high speed recommended) No VAN fees. Access to Shaw Industries’ system is FREE   Will my data be secure?   All of Shaw’s eCommerce tools use approved data security technologies and techniques. Your data will be secure.   How do I enroll to use B2B?   Contact eCommerce Support via Email at Shaw.B2B@Shawinc.com or telephone at 1-800-742-9872 option 0, option 8. A support specialist will complete the set up process and contact the software vendor.   How long does it take to get setup?   The actual enrollment process only takes a few minutes. Depending on the document types being sent and the vendor, the start of file submission may take a few days. Advance Ship Notices, Product/Pricing Catalogs, and Invoices begin upon enrollment completion- Orders/PO’s are coordinated with the account and software vendor to train on successful business processes based on the account needs.   What electronic documents are offered through B2B?   The following opportunities are available through B2B- dependent upon which documents the software vendor is currently exchanging (see vendor list here): Invoice (810) - generated nightly for Invoices that business day Price Agreement (832) - generated at account set up and updated nightly when any change is made to the price agreement ASN (Advanced Ship Notices) (856) – generated several times daily - approximately every 2.5 hours Purchase Order (850) – submitted by customer   When can I begin submitting orders? Tell me about the order process.   If the software vendor is setup to submit orders (see Vendor List here), the vendor will coordinate with the Shaw eCommerce Support team and the account to begin submitting orders. The order process is dependent on the account software. Usually, the account will complete the PO on their system as they have always done and submit the file (this is the 850). An order acknowledgement (855) is sent back to the account after the order has successfully completed on the mainframe (this only takes a few minutes). If there are errors on the order, such as an invalid style number, the acknowledgement is a Rejection, and the correct order information must be resubmitted. Shipping locations for order entry are determined by the available ship points on the price agreement. The account will be provided with business rules to assist them in determining the correct ship location at order entry. For accounts with an SAR, an email acknowledgement containing complete order details is sent to the SAR as each order is completed on the mainframe- individuals at the account may also receive an email confirmation by entering their email address in the ShawOnline order confirmation field.   We use our own software rather than an off the shelf or listed software - Can I use B2B?   Yes, you must ensure that your software meets the industry standards outlined in the B2B Standard document. This can be obtained at: www.FlooringB2BStandard.com – this document pertains to all Flooring Mfg (Shaw, Mohawk, Beaulieu). Contact eCommerce support for additional set up information and testing instructions (see Vendor List here). Return to login